Your privacy, clearly explained

1. Who we are

EcomEasy helps businesses automate social media marketing and e-commerce workflows. This policy describes how we collect, use, and protect personal information when you use our services.

2. Information we collect

• Account details such as name, email, and organization data.
• Usage data including device info, logs, and interactions.
• Connected platform data you authorize us to access.
• Billing metadata handled by payment providers.

3. How we use your information

• Provide, operate, and secure the platform.
• Authenticate users and maintain sessions.
• Improve features, performance, and user experience.
• Comply with legal obligations and prevent abuse.

4. Sharing and disclosure

We do not sell personal information. We may share data with trusted service providers to operate the service, or with platforms you explicitly connect to perform actions you request.

5. Facebook platform data

When you connect Facebook assets, we access only permissions you grant. You can revoke access in Facebook settings or within EcomEasy.

6. Data retention

We retain data only as long as needed to provide services and meet legal requirements. You can request deletion at any time.

7. Your rights

• Access, correct, or delete your personal information.
• Withdraw consent for connected platforms at any time.
• Request data portability where required by law.

8. Cookies and tracking

We use cookies for authentication, security, and analytics. You can control cookies through your browser settings.

9. Security

We apply reasonable safeguards to protect your data, but no method of transmission is 100% secure.

10. International transfers

Your data may be processed outside your jurisdiction. We ensure appropriate safeguards are in place.

11. Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

13. Contact us

For questions about this policy, contact support@ecomeasy.ai.