How to earn credit with Refer & Earn
Share your referral link. When a business you refer pays for its first plan, you earn account credit off your next bill.
Invite other businesses to EcomUp and earn credit. When a business you referred pays for its first plan, you get a share of that payment (shown on your Refer & Earn page) as credit on your EcomUp account. The credit is taken off your next bill automatically.
Before you start
- Any EcomUp store has a referral link. You don't need to sign up for anything.
- The person you invite must create a new store using your link.
Steps
- Click your name at the bottom of the left menu, then Refer & Earn.
- Under Your referral link, click the copy button next to the link. You can also copy your Referral code.
Your referral link (1) with its Copy button (2), and your four stat cards (3). - Share the link with other shop owners, for example on WhatsApp or in a Facebook group.
- They open the link and sign up. The link opens the EcomUp sign-up page.
- When they pay for their first plan, your reward appears in Reward history as granted, and is added to Available credit.
- Your next plan payment uses the credit automatically. If it covers the full price, you won't need to pay through EPS at all.
What the numbers mean
- Available credit: credit you can still use. "Applied to your next payment".
- Total earned: all the credit you have ever earned.
- People referred: businesses that signed up with your link.
- Converted (paid): how many of them have paid. The card also shows your commission percentage.
Tips
- You earn once per referred business, on its first paid plan. Renewals don't earn again.
- The referral is remembered for 30 days on their device, so they can sign up later and you still get credit.
- Signing up with Google from your link also counts.
- You can't refer your own store.
Troubleshooting
“No rewards yet. Share your link — you'll earn credit when a referred business subscribes to a paid plan.”
Nobody you referred has paid yet. Credit only arrives after their first payment.
Someone signed up but isn't counted
They may have opened a plain sign-up page instead of your link, signed up more than 30 days after clicking it, or used a different browser or phone. The referral can't be added afterwards.
“Could not load your referral details. Please refresh and try again.”
Refresh the page. If it keeps happening, report it in Help & Support.
“Could not copy — please copy manually”
Your browser blocked copying. Select the link with your finger or mouse and copy it yourself.