How to edit your store details and run multiple organizations

In EcomUp, each store is an "organization". It has its own products, orders, customers, connections and website. You can edit your store's basic details, and on a paid plan you can run several brands or client stores from one login and switch between them.

Before you start

• Only the store owner can edit the organization details.
• Creating extra organizations needs a paid plan. Trial and Free plans include one organization.

Edit your store details

1. Click your name at the bottom of the left menu, then Settings.
2. Open the Organization tab.

   

3. Change Organization name, Website URL, Platform, Business type or Sub-category. If your platform isn't listed, pick Other and type it in Platform name.
4. Click Save changes. You'll see "Organization updated".

Create another organization

1. In Settings → Organization, find the New organization card and click Create organization. (Or open the organization switcher at the top of the dashboard and click Create Organization.)
2. Type the Organization Name.
3. Click Save. EcomUp switches you into the new organization and reloads the dashboard.

   

4. Set it up like a new store: brand, connections and products. See Set up your brand.

Switch between organizations

1. Click the organization name at the top of the dashboard.
2. Under Organizations, click the one you want. The dashboard reloads with that store's data.

   

Tips

• Use a separate organization for each brand or client, so their orders and chats never mix.
• If someone invited you to their store, it also appears in your switcher. See Invite team members.
• Your login, password and alert settings are the same in every organization.

Troubleshooting

“Upgrade your plan to create additional organizations.”

Your plan includes one organization. Click Upgrade and choose a paid plan. See Manage your plan and billing.

“Only the organization's owner can edit these details.”

You're a team member. Ask the owner to make the change.

I don't see the organization switcher

It only shows on a paid plan, or when you belong to more than one organization.

Related articles

• Manage your plan and billing
• Invite team members and manage roles
• Set up your brand
• Set up your online store